Privacy Policy

Introduction

Welcome to Akoota ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at akoota.ai (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.

Information We Collect

Information You Provide

• Text content you submit for processing through our AI tools
• Contact information when you reach out to us (email address)
• Feedback and correspondence you send to us

Information Collected Automatically

• Device information (browser type, operating system)
• Usage data (features used, interactions with the Service)
• IP address (stored in hashed/anonymized form)
• Cookies and similar tracking technologies

Information We Do NOT Store

We do not permanently store the text content you submit for processing. Your input is processed in real-time and is not retained after the AI processing is complete. We only store anonymized metadata (such as character counts and processing duration) for service improvement purposes.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process your requests through our AI tools
• Analyze usage patterns to enhance user experience
• Communicate with you about updates, support, and promotional offers
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the Service to function properly (e.g., theme preferences)
• Analytics Cookies: Help us understand how visitors interact with our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
• AI Processing: Text you submit is sent to AI service providers (such as OpenAI) for processing. These providers have their own privacy policies.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your personal information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at contact@akoota.ai.

International Users (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under the General Data Protection Regulation (GDPR). We process your data based on:

• Your consent (which you can withdraw at any time)
• Performance of a contract with you
• Our legitimate interests (such as improving our Service)
• Compliance with legal obligations

You have the right to lodge a complaint with a supervisory authority if you believe your rights have been violated.

California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your CCPA rights

We do not sell personal information. To make a request, contact us at contact@akoota.ai.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at contact@akoota.ai, and we will take steps to delete such information.

Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Anonymized usage data may be retained indefinitely for analytical purposes.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: contact@akoota.ai
• Website: https://akoota.ai